We have changed our ticketing process to a pre-purchase, contactless system to keep you safe.
Unless you have a lawful exception for not wearing a face covering, you must wear a mask while at Moonlit Sanctuary. For your own and other customers’ safety, we can ask you not to enter until you wear a face covering such as a mask. (Shields are no longer acceptable as face covering).
Daily numbers will be limited and staggered to enable social distancing.
All entry to the Sanctuary must be pre-purchased. This also includes Friends of Moonlit Sanctuary and children aged 1-3 years, even though there is no charge.
You must only attend on the date and time that you selected at the time of purchase.
We encourage you to pre-purchase encounters and animal food at the time of booking admission, to reduce the amount and time of contact on arrival.
The names of every person in your group will be required at the time of booking for contract tracing purposes. This will reduce the time required for entry.
We only accept contactless card payments throughout the Sanctuary at this time
Food will be available for purchase and will be takeaway only and must be consumed outside.