• GUIDES AND DRIVERS
  • Guides and drivers are free of charge.
  • CANCELLATIONS
  • No charge for cancellations with over 24 hours’ notice. Cancellations with less than 24 hours’ notice or no-shows are charged at 100% of the rate for booked activities.
  • CHILDREN
  • Children’s concession is available to children aged 4 years to 17 years. Children must be accompanied by a parent or guardian. Children under 4 years of age receive free day time entry. Children under 4 years of age on evening tours are charged.
  • CLOSED DAYS
  • Moonlit Sanctuary is open every day of the year to booked groups. Groups booking for Christmas Day must book at least one week in advance and must be one of a series of tour programs that normally visits Moonlit Sanctuary and only admission is available. Otherwise, Moonlit Sanctuary is open every day of the year except Christmas Day.
  • OPENING TIMES
  • Moonlit Sanctuary is open daily, except Christmas Day, from 9:30am – 4:00pm. Groups may visit Moonlit Sanctuary outside these hours by arrangement.
  • NIGHT TOURS
  • The starting time for evening tours varies throughout the year and is confirmed at the time a booking is made.
  • TICKETS
  • Prices for admission, tours, encounters and other products may change without notice. Tickets may not be re-sold through OTAs without permission.
  • PAYMENTS
  • Payment must be made prior to the day of the booking through our Trade Portal. https://moonlitsanctuary.com.au/trade-portal/. Moonlit Sanctuary will provide a unique discount code to approved trade partners which will calculate the agreed rate.