No charge for cancellations with over 24 hours’ notice. Cancellations with less than 24 hours’ notice or no-shows are charged at 100% of the rate for booked activities.
Children’s concession is available to children aged 4 years to 17 years. Children must be accompanied by a parent or guardian. Children under 4 years of age receive free day time entry. Children under 4 years of age on evening tours are charged.
Moonlit Sanctuary is open every day of the year to booked groups. Groups booking for Christmas Day must book at least one week in advance and must be one of a series of tour programs that normally visits Moonlit Sanctuary and only admission is available. Otherwise, Moonlit Sanctuary is open every day of the year except Christmas Day.
Moonlit Sanctuary is open daily, except Christmas Day, from 10am to 5pm. Groups may visit Moonlit Sanctuary outside these hours by arrangement.
The starting time for evening tours varies throughout the year and is confirmed at the time a booking is made.